For Government & Enterprise
Live Radio In.
Intelligence Out.
Every weekday, citizens across the Caribbean say exactly what they think on live call-in radio. Ēkhō records it, transcribes it, and analyzes it — delivering an executive-ready brief the same day.
The Challenge
The Loudest Feedback Channel Is Going Unheard
In the Caribbean, call-in radio is where public opinion actually lives. It's the region's most trusted medium — and every morning it carries hours of unfiltered feedback on policy, services, and government performance.
Almost none of it is captured. Monitoring radio manually means staff listening for hours and summarizing by hand — slow, inconsistent, and impossible to scale. By the time an issue surfaces in a written report, it has often already hardened into a headline.
Global media-monitoring platforms skip the region's radio entirely, or price it for multinational budgets. The result: governments are effectively blind to their loudest feedback channel.
The Solution
From Broadcast to Briefing, Same Day
Ēkhō runs a five-step pipeline every broadcast day: record the live programmes, transcribe them with OpenAI Whisper, analyze every segment with frontier LLMs, tag each issue to a parish and policy category, and deliver the results — a daily digest, a live dashboard, and PDF/CSV exports.
We don't deliver dashboards full of metrics. We answer the questions a communications team actually asks: What are people saying? Which parish? About what? And how fast is it moving?
Capabilities
Core Capabilities
Radio Broadcast Monitoring
Live call-in programmes recorded and processed every broadcast day. Resilient by design — even on partial days, stakeholders still get a brief.
AI Transcription
Full transcripts of every segment via OpenAI Whisper, turning hours of on-air dialogue into searchable text within the same day.
Sentiment Analysis
Frontier LLM analysis of every segment — sentiment with the reasoning behind it, not just a positive/negative score.
Parish-Level Mapping
Issues are tagged to the parish where they're felt, so the response can be as local as the concern.
Policy Categories & Trends
Every issue classified by policy area. Track how sentiment moves across days and weeks, and measure reaction to announcements.
Daily Executive Digest
A same-day brief delivered to stakeholders every broadcast day, backed by a live dashboard with PDF and CSV exports.
Radio is where we start, not where we stop — additional channels and configurable alerting are on the product roadmap.
Parish Intelligence
Every Issue, Mapped to Where It's Felt
Hover or tap a parish to see how sentiment, on-air volume, and top concerns vary across the island.
Parish Detail
St. Michael
Sentiment
Somewhat Negative(-0.32)
On-Air Mentions
189
Top Concern
Traffic congestion
Illustrative sample data. Live deployments map issues from real broadcast analysis to the parish where they're raised.
Use Cases
Built For
Election Preparedness
Understand the issues actually driving on-air discourse. Track sentiment toward policies and institutions, and prepare messaging that responds to reality, not assumptions.
Policy Feedback
Gauge public reaction to proposed and implemented policies as citizens voice it. Identify concerns before they harden into opposition.
Crisis Monitoring
When an issue dominates the call-in lines, know the same day — which parishes, what grievances, how fast it's moving.
Strategic Communications
Know what resonates. Track how your messaging lands on air and adjust based on evidence, not intuition.
Security
Security & Data Handling
Ēkhō analyzes public broadcast discourse and is built for environments where data handling is scrutinized.
Private by Default
Production surfaces are locked down — no public API docs, no open debug access.
No Caller Identities
Ēkhō analyzes public broadcast discourse. Caller identities are not collected or stored.
Encrypted in Transit
TLS across the stack. Credentials live in managed cloud configuration, never in code.
Procurement-Aware Roadmap
Role-based access control and audit logging are in active development, built to government procurement standards.
Deployed in Production
Ēkhō runs in production for a Government of Barbados press office, monitoring the country's leading call-in programmes and delivering a daily brief that is read at ministerial level.
Case study details available under NDA.
See Ēkhō in Action
We'll show you exactly how Ēkhō can integrate into your communications workflow.